Information you provide to us
Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.
Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation.
From time to time, we may include links in our e-mails to other web sites which we think may be of interest to you. Each email communication you receive from us will have the option to remove your e-mail address from our list.
Information we collect about you
The information we collect may include your personal information, such as your name, contact information, IP addresses, Live Chat Messages, telephone conversations, product and service selections and orders or other things that identify you individually. Generally, we may collect information about you in the following manner:
you may provide your personal information to us via chat, email or other written correspondence, telephone calls, web based forms, or other means;
Information we monitor about visitors
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We want to make the use of our website easy, useful and reliable. To do this we sometimes place small amounts of information on your device. These include small files known as cookies. They cannot be used to identify you personally but they do make your experience as a visitor better.
Our site automatically deploys the following cookies on visitors’ computers on arrival at our website, provided cookies are not blocked by the visitors’ browsers.
One of these cookies (CONCRETE5) allows us to maintain the user browsing experience and identify whether the user is logged into restricted areas. This is automatically deleted at the end of the browsing session.
In addition the site deploys a number of third party generated cookies because of the integration of various third party applications on the site.
The cookies of which we are aware include:
PREF, __utma, __utmb, __utmc, __utmv, __utmz, NID, docsperf, rememberme, __qca, HSID, APISID, SID
These cookies provide us with information about the numbers of visitors and how they reached us, they also recognise location when used with Google maps and allow the pages to be liked using Google+.
General Cookie Advice
You can restrict or block the cookies used by the website through your browser settings but this will impact your user experience. The Help function within your browser should tell you how.
Alternatively, you can visit www.aboutcookies.org which provides directions on how to block cookies on all major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies.
You should be aware though that restricting cookies may impact on the functionality of the websites you visit.
Where we store your personal data
All information you provide to us is stored on our highly secure servers that are managed 24/7.
Unfortunately, the transmission of information via the internet can never be completely secure. Although we will use reasonable endeavours to protect your personal data, We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Access to information
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
We are aware of fraud attempts being made against some Solicitors Bank Accounts, Bray & Bray confirm that our account details are only issued to our clients during the course of current transactions and we will not issue our bank details via stand alone letters/emails/texts or any other means. If you receive notification of our account details being changed outside of normal correspondence then please call the Solicitor dealing with your case to advise.