Client interview: Wills and Lasting Power of Attorneys
Mr. and Mrs. H tell us how Wills and Probate solicitor Russell Dalby assisted in updating their Wills and setting up Lasting Power of Attorneys.
Q. How did you come across Bray & Bray?
A. We first came across Bray & Bray when we moved to Market Harborough in 1972 and have been with them ever since.
Q. What were your first impressions of Russell?
A. He was very lovely and smiley. He made you feel very welcome and put you right at ease.
Q. What was the reason for you needing a solicitor?
A. We now have two grandchildren in the family we wanted to update our Wills.
We are also just finishing the process of sorting out our Lasting Powers of Attorney. We had never thought about them before until Russell explained to us how important they are, not just for us but for our family too.
Q. How would you describe the process from start to finish?
A. Very, very easy thanks to Russell. He explained everything step-by-step in plain English which was great for us as the technical language can be complicated. Russell made everything sound simple.
Q. How well did Russell meet your expectations?
A. He exceeded them, he was fab. He informed us of what was available but wasn’t pushy in the slightest. He just gave us as much information as we needed.
Q. If you were to recommend Bray & Bray to a friend or family member, what would you say to them?
A. I have recommended Bray & Bray – my son is already booked in to see Russell to make a Will!
Q. Do you have any other comments to add?
A. I can’t say enough about how good the service has been, not just with Russell, but the whole of the Market Harborough office.
Contact our Wills, Trusts & Probate Team
There are specialist Wills, Trusts and Probate teams at each of our offices who can assist you with making or updating a Will, a Power of Attorney or the process of dealing with a friend of family member’s estate. You can also contact Russell Dalby directly at firstname.lastname@example.org or call the numbers below to speak with an expert Wills, Trusts and Probate solicitor today.
Leicester call us on 0116 254 8871.
Hinckley call us on 01455 639 900.
Market Harborough call us on 01858 467 181.
Corby call us on 01536 851050.